Privacy Policy for STAY MEDIA Marketplace
Effective Date: June 1, 2026
1. Introduction
Welcome to STAY MEDIA Marketplace (“Platform”, “Marketplace”, “we”, “our”, or “us”), a service operated by STAY MEDIA INT’L.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our marketplace, website, mobile applications, products, and related services. By using the Platform, you agree to the practices described in this Privacy Policy.
2. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including:
- Full name
- Business name
- Email address
- Phone number
- Billing and shipping addresses
- Profile information
- Product or service listings
- Payment-related information
- Customer support inquiries
- Messages exchanged through the Platform
B. Automatically Collected Information
When you visit our Platform, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Pages viewed
- Date and time of access
- Session information
- Cookies and similar technologies
C. Transaction Information
We may collect information relating to:
- Purchases
- Sales
- Orders
- Invoices
- Payment confirmations
- Refund requests
- Delivery information
3. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Facilitate marketplace transactions
- Process payments and refunds
- Verify identities and prevent fraud
- Improve our services and user experience
- Communicate updates, notices, and support information
- Provide customer service
- Monitor platform security
- Comply with legal obligations
- Conduct analytics and performance measurement
- Send marketing communications where permitted
4. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Contractual necessity
- Compliance with legal obligations
- Legitimate business interests
- Protection against fraud and abuse
5. Cookies and Tracking Technologies
We may use cookies, web beacons, pixels, and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve functionality
- Analyze traffic and usage trends
- Enhance security
- Deliver relevant marketing communications
Users may manage cookie preferences through their browser settings.
6. Sharing of Information
We may share information with:
Service Providers
Third-party vendors that assist with:
- Payment processing
- Hosting and cloud services
- Analytics
- Customer support
- Email communications
- Security monitoring
Marketplace Participants
Information necessary to complete transactions may be shared between buyers and sellers.
Legal Requirements
We may disclose information when required by:
- Applicable law
- Government authorities
- Court orders
- Regulatory investigations
- Fraud prevention efforts
Business Transfers
Information may be transferred during a merger, acquisition, restructuring, or sale of assets.
7. Payment Processing
Payments may be processed through trusted third-party payment providers. We do not store full payment card details on our servers unless expressly stated. Payment processors handle sensitive financial information in accordance with their own privacy and security policies.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Meet legal and regulatory requirements
When information is no longer needed, it will be deleted, anonymized, or securely archived.
9. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Alteration
- Disclosure
- Loss
- Misuse
However, no online platform can guarantee absolute security.
10. User Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to specific processing activities
- Withdraw consent where applicable
- Request data portability
Requests may be submitted using the contact information provided below.
11. Third-Party Services and Links
The Platform may contain links to third-party websites, services, advertisements, or integrations. We are not responsible for the privacy practices of external websites or services. Users should review the privacy policies of those third parties independently.
12. Children’s Privacy
The Platform is not intended for children under the age required by applicable law to independently use online marketplace services. We do not knowingly collect personal information from children without appropriate legal authorization where required.
13. International Data Transfers
Your information may be processed and stored in countries different from your country of residence. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
14. Marketing Communications
We may send promotional communications regarding products, services, offers, and updates. You may opt out of marketing communications at any time using the unsubscribe option provided in the communication or by contacting us directly.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any modifications will be posted on this page with an updated effective date. Continued use of the Platform after changes become effective constitutes acceptance of the revised policy.
16. Contact Information
For questions, requests, or concerns regarding this Privacy Policy, please contact us
